How Vanloop works
1. Post your job
Tell us what you are moving, where from and to, and when.
2. Drivers respond
Independent drivers in your area get the job and come back to you.
3. Confirm and move
We confirm the details with you and your driver completes the job.
Pricing and payment
Your quote and payment terms are confirmed with you before the job goes ahead. See our terms.
Independent drivers
All moves are carried out by independent drivers. We ask for insurance and licences before giving drivers access to jobs.
Posting a job
The process starts with you describing what you need. Head to Vanloop and post a job. Tell drivers what you want moved, the full pickup and delivery postcodes, and when you need it done. Be thorough: list the large items, estimate the number of boxes, and describe any access quirks like stairs, tight doorways, or parking restrictions. Upload a few clear photos — they are worth more than paragraphs of description.
Vanloop does not set prices or assign drivers. Your job goes live for independent local drivers to see. Each driver who is interested and available will send you a quote directly. You are not committed to anything at this stage — posting is free and you are under no obligation to accept any quote.
Receiving and comparing quotes
Quotes come in from drivers who think they can handle your job. Each quote is from an independent driver who has chosen to respond to your posting. Take your time when comparing them. Look at what is included, how the driver has communicated, and whether they asked questions that show they read your description properly.
You are in control. There is no rush to accept the first quote that arrives. Compare different drivers, read what they have included, and think about who you would feel comfortable having on your doorstep on moving day. A driver who communicates well before the job is more likely to be reliable during it.
Choosing a driver and preparing for the day
Once you have chosen a driver, accept their quote and confirm the details. Agree the date, time, both addresses, exactly what is being moved, and what help you need. Exchange phone numbers. A few words of confirmation now prevent misunderstandings later.
Have everything packed and ready before the driver arrives. Clear the route to the van, secure any pets, and keep a personal bag with essentials — kettle, phone charger, medication — separate from the boxes going into the van. Preparation at your end is what keeps the day running smoothly.
Moving day and what Vanloop does not do
On moving day, the driver arrives at the agreed time. You load together, drive to the destination, and unload. The driver handles the heavy lifting and transport — you stay involved and direct where things go. It is a practical, hands-on arrangement between you and the driver.
What Vanloop does: provides the platform where you can post a job and receive quotes from independent local drivers. What Vanloop does not do: employ drivers, vet drivers, set prices, guarantee services, insure moves, or get involved in the arrangement between you and the driver you choose. Vanloop connects you; everything else is between you and the driver you select. This is important to understand before you post a job.
More questions
Does Vanloop set the price I pay?
No. Vanloop connects you with independent drivers, and each driver sets their own quote. You compare quotes and choose the one that works for you. Vanloop is the platform, not the service provider.
How long does it take to receive quotes after posting?
This depends on your location, the job details, and driver availability at the time you post. Some jobs attract quotes within minutes. Others may take longer. A detailed job description with clear photos tends to attract responses more quickly than a vague one-liner.
Is there a fee to use Vanloop?
Posting a job and receiving quotes is free. Any platform fees are handled as part of the process. There is no cost to browse, post, or compare drivers.
What if something goes wrong on moving day?
The arrangement is between you and the driver. Good communication, a clear job description, and agreed details before the day reduce the likelihood of problems. Vanloop connects you with drivers; it does not manage or intervene in the jobs themselves. If a dispute arises, it is between you and the driver to resolve.